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Service Charges

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Connecting Tone*

Enjoy Connecting Tone service
And explore the borderless world of music

Choose a hit song, funny script or celebrity voice for your connecting tones. To be really different, you can produce a do-it-yourself connecting tone to share with friends. Don't wait! Pick your favorites from the 11 categories below.

* Only available to certain rate plan subscribers


11 Connecting Tone categories:


[NEW] Twin-tone
We have newly launched a new category, Twin-tone, which provides a convenient and money-saving way of downloading your favorite song and making your ringtone as well as connecting tone in one go.

Remark:
"Twin-tone" and "What's Hot" are available at pccwmobile.com and wap.pccwmobile.com only.

Charges:

Monthly fee
(includes a  default tone for free with the
charge for the first downloaded tone waived *
 $18
Additional connecting tone download
 $5 - $6/month per download
Twin-tone#
 $16 (One connecting tone and one ringtone)

# Connecting tone monthly fee is $5-$6; The connecting tone and ringtone must be the same and selected from Twin-tone section.

Subscription and Customization methods:

 
 Subscription Customization
Via Handset
 Dial *103# Dial*38
wap.pccwmobile.com
 Music Channel > Connecting Tone
PCCW Customer Service Hotline

- PCCW Consumer Service Hotline 1000
- PCCW Business Customer Hotline 10088

- Each connecting tone can be pre-assigned to a maximum of 5 designated numbers
- DIY connecting tones can only be processed via *38 recording procedures

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- Click here to subscribe now
- Click to set up your Connecting Tone or inquire about your Connecting Tone status

- Click to listen to the latest Connecting Tone

Start exploring the boundless world of music and register now! Please call PCCW Consumer Service Hotline on 1000 or Business Customer Hotline on 10088 or visit a PCCW shop now to register!



Remarks:

  1. Customers cannot subscribe to "Connecting Tone" and "Connecting Tone Channel" at the same time
  2. Service subscription or customization by shortcodes via mobile phone are subject to basic airtime charges 
  3. PCCW mobile will not be liable for any messages or content produced by customers
  4. Our system will automatically store connecting tones until deleted by customers
  5. Please set your connecting tones only after notification sent by SMS within 4 hours of service registration
  6. No prior notice will be given in respect of changes in service fees or connecting tone content